Add and remove phone numbers that can receive and reply to SMS messages without needing to alter your existing phone plan.
Studies show customers are more likely to reply to a message from a number with a local area code.
Configure where messages are sent depending on the time of day, the content of the message, or based on employees' schedules.
Automatically respond to questions like "when do you close today?" or reply with other useful information like a link to your website or how to enter your sales funnel.
Correspond with customers without giving out your or your employees' personal contact information.
Measure customer engagement with CRM and mailing list integrations. Increase sales by reducing the friction involved with getting in touch.
Always available
Customers prefer quick answers to questions like "do you have this product in stock?". By sharing a virtual number instead of a landline, you'll be able to receive and reply to SMS messages without giving out employees' personal phone numbers.
Routing rules allow you to forward questions about inventory to Alice, reply with a link to your website after-hours, or even just establish yourself as a local business so customers don't have to remember the area code.
